Privacy policy

Privacy Policy

At SparshArte, we respect your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our website, www.sparsharte.com, or engage with us through other online and offline services.

1. Information We Collect

We collect personal information to provide better services and enhance your shopping experience. The types of information we collect include:

  • Personal Identifiable Information (PII): Name, email address, contact number, billing and shipping addresses.
  • Payment Information: Card details, payment gateways (handled securely via third-party services).
  • Order History: Details of your purchases, gift recipients, and preferences.
  • Browsing Information: IP address, cookies, browser type, pages viewed, and browsing activities.
  • Other Voluntarily Provided Information: Information provided in surveys, account creation, or customer service interactions.

2. How We Use Your Information

We use your personal information for purposes including, but not limited to:

  • Processing orders and payments.
  • Shipping and delivery of products.
  • Providing customer support and responding to inquiries.
  • Sending promotional offers, newsletters, and product updates (with your consent).
  • Personalizing your shopping experience based on preferences and previous interactions.
  • Conducting market research and improving our services.
  • Maintaining the security of our website.

3. Sharing Your Information

We may share your information in the following circumstances:

  • Service Providers: We engage third-party service providers (such as payment gateways, delivery services, marketing partners) to assist us in fulfilling orders and providing services. These third parties have access to your information only to perform tasks on our behalf and are bound by confidentiality agreements.
  • Legal Obligations: We may disclose personal information to comply with legal requests, enforce our terms of service, or protect the rights, property, or safety of SparshArte, our customers, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the business transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences, track your shopping cart, and analyze website traffic. You can adjust your browser settings to disable cookies, but doing so may limit the functionality of certain features on our site.

5. Data Security

We take appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regularly updating our systems. However, no online system can be completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You can review, update, or correct your personal information by logging into your account or contacting our customer service.
  • Opt-out: You can opt out of receiving promotional communications by clicking the "unsubscribe" link in our emails or by contacting us directly.
  • Delete Information: You can request the deletion of your personal data, subject to legal and business obligations.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. We encourage you to review their privacy policies before sharing any personal information.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. Your continued use of our services constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns regarding our privacy practices, please feel free to contact us:

SparshArte
Email: enquiry@sparsharte.com
Phone: +918077535415